Last Updated: September 2026
At REORVA, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products.
1. Information We Collect
When you browse our website, place an order, or contact us, we may collect information such as:
- our name
- Phone number
- Email address
- Billing and shipping address
- Order and purchase details
- Payment-related information required to process your order
- Information you provide when contacting our customer support
We only collect information that is reasonably necessary to operate our online store and provide our services.
2. How We Use Your Information
- We may use your information to:
- Process and deliver your orders
- Confirm and communicate about your orders
- Provide customer support
- Process payments
- Handle returns, refunds, and exchanges where applicable
- Improve our website, products, and services
- Prevent fraud and protect the security of our website
- Send important information regarding your orders or account
We will not use your personal information for purposes unrelated to our business without an appropriate basis or your consent where required.
3. Payment Information
Payments made through our website may be processed by third-party payment service providers.
REORVA does not intentionally store your complete debit or credit card details on our website. Payment information may be processed securely by the relevant payment provider according to its own privacy and security policies.
4. Cookies
- Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember shopping-cart information
- Improve website performance
- Understand how visitors use our website
- Improve your shopping experience
You may control or disable cookies through your browser settings, although some website features may not work properly as a result.
5. Sharing of Information
We may share necessary information with trusted service providers when required to operate our business, including:
- Payment processors
- Courier and delivery companies
- Website and hosting service providers
- Technology and security service providers
We do not sell or rent your personal information to third parties.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Third-Party Services
Our website may contain links or integrations with third-party services, including social media platforms, payment providers, and delivery services.
REORVA is not responsible for the privacy practices of third-party websites or services. We recommend reviewing their respective privacy policies.
8. Your Information
You may contact us if you wish to ask about the personal information we hold about you, request correction of inaccurate information, or raise a privacy-related concern.
Requests may be subject to applicable legal and operational requirements.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.
Any updated version will be published on this page with a revised Last Updated date.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
REORVA
Address: Unique Center, A-17/A, Gulshan Iqbal, Block 10-A, Main Rashid Minhas Road, Karachi, Pakistan
Email: hello@reorva.com
Phone: +92 318 1239156