Last Updated: September 2026
Welcome to REORVA. By accessing or using our website and purchasing our products, you agree to these Terms & Conditions.
1. About Reorva
REORVA is an online fashion store offering curated thrift, pre-loved, and selected fashion pieces.
Many of our products are unique or one-of-one items. Product availability is therefore limited and may not be replenished once sold.
2. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, sizes, colors, and other information are accurate.
Because product photographs may be affected by lighting and individual screen settings, slight differences in color or appearance may occur.
Customers are encouraged to review the product description and photographs carefully before placing an order.
3. Pre-Loved Products
Our pre-loved products may show minor signs of previous use consistent with their nature.
REORVA only lists items that meet our quality standards. Significant defects or issues that we are aware of are intended to be disclosed in the product listing.
4. Product Availability
Most REORVA products are limited in quantity, and some are one-of-one pieces.
Adding an item to your cart does not guarantee its availability until the order has been successfully placed and confirmed.
REORVA reserves the right to cancel an order if an item becomes unavailable or if there is an inventory or listing error.
5. Pricing
Prices displayed on the website are subject to change without prior notice.
REORVA makes reasonable efforts to ensure that prices are displayed correctly. If a significant pricing or listing error occurs, we may contact the customer before processing the order.
6. Orders
When you place an order, you agree to provide accurate and complete information, including your name, phone number, email address, and delivery address.
An order may be cancelled where necessary due to product availability, incorrect information, suspected fraudulent activity, or other legitimate business reasons.
7. Payment
REORVA may offer payment methods including Cash on Delivery (COD) and secure online payment options through third-party payment providers.
Where online payment is available, payments may be processed through authorized payment service providers, including PayFast, using the payment methods supported by the provider.
Payment transactions may be subject to the terms, conditions, and privacy policies of the relevant payment provider.
8. Shipping and Delivery
Shipping availability, delivery times, and shipping charges depend on the destination and selected delivery service.
International orders may be subject to customs duties, import taxes, clearance charges, or other fees imposed by the destination country.
For further information, please see our Shipping Policy.
9. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Customers should review that policy before placing an order.
10. Intellectual Property
All REORVA content, including logos, branding, product photographs, graphics, text, and website content, belongs to REORVA or is used with appropriate permission.
You may not reproduce, copy, modify, distribute, or commercially use REORVA content without prior written permission.
11. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to the website or its systems
- Interfere with website security or operation
- Submit false or misleading information
- Use the website in a way that could harm REORVA or its customers
12. Third-Party Services
Our website may use third-party services such as payment providers, courier companies, hosting providers, analytics services, and social media platforms.
These services may have their own terms and policies, and REORVA is not responsible for the independent policies or practices of third parties.
13. Limitation of Liability
REORVA will take reasonable care in providing its website and services. However, we cannot guarantee that the website will always be available, uninterrupted, or completely free from errors.
REORVA is not responsible for circumstances beyond its reasonable control, including courier delays, customs delays, natural events, technical failures, or other unforeseen circumstances.
14. Changes to These Terms
REORVA may update these Terms & Conditions from time to time.
Any updated version will be published on this page with a revised Last Updated date.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in Pakistan, without prejudice to any mandatory consumer rights or protections that may apply to customers in their country of residence.
16. Contact Us
If you have questions regarding these Terms & Conditions, please contact:
REORVA
Address: Unique Center, A-17/A, Gulshan Iqbal, Block 10-A, Main Rashid Minhas Road, Karachi, Pakistan
Email: hello@reorva.com
Phone: +92 318 1239156